Frequently Asked Questions (FAQs)

1. Do your taxis go from Buffalo Airport to Canada or Niagara Falls?

Yes! We provide licensed cross-border taxi service from Buffalo Niagara International Airport (BUF) to Niagara Falls Canada, Toronto, Mississauga, Niagara-on-the-Lake, and other Canadian destinations.
Our drivers are fully authorized for international transport and handle all customs procedures professionally.
👉 See our taxi rates here.

2. What documents do I need to cross the border from Buffalo Airport to Canada?

All passengers must carry valid travel documents such as:

• Passport or NEXUS card (for U.S. & Canadian citizens)

• Visa (if required based on nationality)

• Driver’s license and vehicle permit are not needed for passengers.

If unsure, please check the official Government of Canada border requirements before your trip.

3. How do I book a taxi from Buffalo Airport to Niagara Falls or Canada?

You can easily reserve online using our secure booking form.
Simply enter your pickup time, destination, and number of passengers.
Once submitted, you’ll receive a confirmation email with your Booking ID, driver details, and contact info.

4. What if my flight is delayed or arrives early?

No worries — we track all incoming flights in real time using your flight number.
If your flight is delayed, your driver automatically adjusts the pickup time at no extra charge.
We’re at the airport before you land, ensuring a stress-free arrival experience.

5. Do you provide car seats for infants and children?

Yes, we offer infant, toddler, and booster seats at no additional cost.
Just mention your child’s age in the booking form so we can prepare the correct seat type before your trip.
👉 Check our taxi rates for full details.

6. How can I pay for my trip?

We accept:

• Cash (USD)

• Credit/Debit cards (with 4% processing fee)

• Online payment before your trip

You can pay your driver directly or prepay online via our booking page.

7. What is your cancellation policy?

You may cancel up to 24 hours before your pickup time at no charge.
Cancellations made less than 24 hours prior are subject to the full fare, as your driver is already assigned and scheduled.

8. Are you available 24/7?

Yes — Buffalo Airport Taxi Cabs operates 24/7, including holidays, weekends, and late-night flights.
Whether you land at 3 AM or 11 PM, we’re always ready to pick you up.

9. How far in advance should I book?

We recommend booking at least 12–24 hours before your flight for guaranteed availability.
However, we also accept last-minute and same-day bookings depending on driver availability.

10. Are your rates flat or metered?

All our rides are flat-rate, with no surprise fees or surge pricing.
Your quoted rate includes all taxes, tolls, and border wait time.
👉 Visit our taxi rates page to see current prices.

11. Is tipping required?

Tipping is not required but always appreciated.
Most customers leave 10–15% to thank their driver for safe and professional service.

12. How do I contact customer support?

For any questions or booking updates, reach us 24/7 at:
📞 716-292-4425
📧 info@buffaloairporttaxicabs.com
or use our contact form.

✈️ Need a Ride?

Skip the wait — pre-book your flat-rate airport taxi now.
👉 Reserve Online